Distance Sales Agreement and Pre-contract Information

• Seller: hepdrama (hepdrama.net), destek@hepdrama.net.
• Buyer: the consumer whose name and email address are given at checkout. The buyer's details appear in the order record and on the post-payment page.

This agreement sets out the rights and obligations of the parties regarding the sale and delivery of the digital content (e-book) ordered electronically on hepdrama.net, whose features and price are stated on the product page.

• Product: the e-book whose title, language, page count and file format are stated on the product page. There is no physical delivery.
• Price: the total amount shown on the product page and at checkout, including all taxes. Priced in TRY or USD/EUR/GBP depending on your region; no shipping or service fees.
• Payment: credit or debit card through Stripe. Card details are never passed to the seller. The order is final once the payment provider confirms it.
• Validity: payment links are valid for 48 hours; expired orders are treated as cancelled and nothing is charged.

The e-book becomes available for download on the post-payment page as soon as the payment is confirmed, and the download link is emailed to the buyer. Delivery is electronic and immediate. The buyer can access the file indefinitely on the My order page with the order number and email address.

If a technical problem prevents delivery, the seller fixes it within 2 business days or refunds the payment.

Under Article 15(1)(ğ) of the Distance Contracts Regulation, the right of withdrawal does not apply to services performed immediately in electronic form or to intangible goods delivered to the consumer immediately.

By pressing Buy and completing the payment, the buyer acknowledges that the digital content is delivered immediately and that the right of withdrawal therefore does not apply. For content that cannot be delivered or is defective (does not open, is incomplete), the Refund and Cancellation Policy applies.

The buyer confirms having read and understood the pre-contract information on the product's main features, price, payment method, delivery and the right of withdrawal, approves this agreement by completing the payment, and accepts that the order record serves as written confirmation of the agreement.

Disputes arising from this agreement are heard by the Consumer Arbitration Committee at the buyer's or seller's place of residence within the monetary limits set annually by the Ministry of Trade, and by Consumer Courts above those limits.

Contract date: the date the order is placed. Last updated: 2026-10-17.